Ashely Alsa Store – Buyer's Shopping Guide !!!
CONCERN 1:Whether The Dress You Got Will Be 100 % Same As The Picture ?
Point 1 — If The Pictures Are Real Model Pictures , All Pictures Taken By Our Own, What You See What You Got.
Point 2 — If The Pictures Are Model Pictures, The Dress Will Be Made By Our Own Desinger Design And Handmade, Please Be Relax ,This is Over 20 Years Factory , Be Honest Answer,Usually It Will Be Same As Picture 97.99%-99.99% According to the Different Complexity.
(Kindly Notice: Due to the difference of computer monitors, there will be a slight color difference between the actual product and the picture, please refer to the actual product)
CONCERN 2: How Long Does It Take To Make The Dress ?
Answer – Usually Custom Made it Need 15 – 28 days , Exact Date Need According To The Dress's Complexity .
Answer – Usually Shipping Time Need About 5-7 Working Days By DHL ,Fedex,UPS,TNT etc. 10-35 Working Days By Aliexpress Standard Shipping.(Just Reference,Do Not Inclued All Countries)
If You Need It Urgently, Please Contact With The Customer Service Firstly To Confirm Before Placing The order.
Return Policy
We have an easy return/exchange process! If you are not totally satisfied with the item
(including quality problem, not the right size etc.)
You may return this item for a full refund.(excluding shipping charges)
Return & Exchange Requirements
1) Troduct must be unworn and in the original condition even after tried on for fit and size.
2) No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.
3) Not fit for you(with wrong size), the quality problem
4) No Refund: Custom-made Petite or Plus Size and Made to your Specification.
5) It is buyers' responsibility to pay the return or exchange postage.