All CATAGORY
Q: Who pay for the tax?A: All shippment may need to pay for customs tax. pls notice the buyer should be responsable for the tax and good clearance, thank you!
Q: What's the Aliexpress standard shipping?
A: Aliexpress standard shipping is a logistic service offered by Alibaba logistic provider "CaiNiao". This service covers the shippment from China to worldwide. The parcel will be delivered by shipping companies like Singapore post,Sweden post,Spanish post,etc. shipping company is choosed by systems–automatically assigned by the system. we can not choose the shipping company.
Q: what frenqency the phone support?
A:in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.
Q: what kind charger inside the parcel?
We sell original genuine brand new mobile phones！！！
This phone is the Japanese version, the plug is the US standard！
If you need adapters of other specifications, you can remark in the order or contact customer service: I need An European adapter
Q: how long the warranty?
A:we offer 6 months warranty (not include the screen broken by buyer themselves,or use the phone incorrectly,etc.), we can refund or replace phone after you get phone within15 days (if the phone has problem), or we just can give warranty if you use the phone more than 15 days, pls notice!
Q: How to leave feedback?
A:If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty.If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
